1. How long will it take to complete my order?
    Please allow 3-4 weeks for orders of 100 or more. Additional time is needed for orders over 150. For invitations and special requests, please contact me since the completion time will depend on the specific details of your request.

  2. What are your payment terms?
    After we discuss and agree on the details of your order, payment via PayPal, check or money order is due in two installments - half prior to beginning the order and the remaining balance (plus shipping charges) prior to shipping your completed order.

  3. How many extra envelopes should I order and send to you?
    Please order an additional 15% for potential writing mistakes or additions to your guest list.

  4. Can I place an order online?
    Due to the time involved in hand-lettered calligraphy and the special attention given to each item, you must send a request or contact me prior to placing an order. This will allow me to check my availability before we address the details of your order.

  5. Is it possible to reserve your time for my order months before my event?
    Yes, I do require a $35 deposit if you would like to secure a date for your order. This deposit will be deducted from your final payment resulting in no additional charge to you. By doing this, you can order your invitations and prepare your lists without worrying about scheduling conflicts. However, this deposit is non-refundable if you decide not to proceed.

  6. How do I send my stationery and/or accessories to you and how are they returned to me?
    I recommend shipping your items to me via FedEx or USPS Priority Mail with a delivery confirmation in order to track your items. I will return your items, neatly packaged, using the same method previously mentioned. Shipping addresses will be discussed once your order is confirmed.